Common Questions

Discover the solutions to your problems

Every day, we get questions about roofing, repairs, maintenance, and so much more. People want a simple solution to a problem or expert guidance with their roofing or gutter systems. At Roof Doctors, we are dedicated to helping customers solve their problems. Here are some of the answers that you might be looking for:

Q. Do You Offer Free Estimates?

A. Yes. We provide a full repair estimate after a complete inspection that includes digital imaging of the roof surface as well as a physical inspection of your attic and ventilation. This inspection is completely free.

Q. My roof is not that old but it looks bad and is worn out. It was supposed to be a 25 to 30 year shingle when I bought it, but it has only been on for 10 to 15 years?

A. A roof’s useful life expectancy is determined by a number of factors. A manufacturer’s designation of a “25-year warranty shingle” is a guideline and a roof may or may not last that long depending on weather, roof ventilation and a number of other factors. Most roofs in our region last between 15 to 18 years depending on the type and quality of shingle installed. Proper ventilation can greatly influence the lifespan of any given roof as well as other factors.

Q. How do I find a reliable roofing company?

A. No matter what region you’re located in, you’re bound to come across the “Fly by Night Roofers” and “Storm Chasers,” who make income by preying on desperate homeowners in the wake of damaging storms. Many storm chasers from out of state will go door to door and advertise as though they are locally based companies. After the work is completed, they disappear faster than they arrived! Still, other “Roofing Companies” set up shop after a severe storm to make a quick dollar then are out of business afterward. If someone knocks on your door to ask about a roof repair ask for and check the following before you agree to anything:

  • Ask to see their driver’s license
  • Check the license plate on their truck
  • Check with the Better Business Bureau
  • Check on the Secretary of State’s Website to see if they are registered as a “Foreign Corporation” or if they are registered at all
  • Make sure any roofing company you use presents you with current proof of liability and Workers’ Compensation Insurance.

Q. How much will my roof cost me?

A. The average roof today generally costs somewhere in the range of $6,000 to $7,000. Of course, there will be some variations in pricing due to the size of the home and the square footage of the roof. It is important that you compare “apples to apples” when receiving estimates for your roof. The quality of the roofing materials and experience of the installation crew will certainly play a factor in determining the price of a quality installation. Roof Doctors prides itself on employing experienced roofing crews who are extensively trained in our company programs. We conduct classes weekly to make sure our crews install our roofs according to CertainTeed Contractor specifications and follow all safety guidelines. We use premium materials and offer our customers the best[warranties] in the business. Those warranties are backed up by CertainTeed, which is a part of the largest building materials company.

Q. How long will my roofing installation take?

A. Most roofing installations take a day or a day and a half depending on the size of the roof and the time of year. If someone is taking longer than that on a normal sized roof, odds are they are severely understaffed and you’ll most likely continue to have problems with your installer.

Q. Can you work with my homeowner’s insurance company directly to get my roof problems taken care of?

A. Yes, we work with insurance adjusters all the time. We will do our best to make sure you get the roof you need and deserve.

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